School Policy

Impact EMS Training allows a variance for potential students who are 18 years of age but have not graduated from High School.

Potential students may start the Emergency Medical Technician Program or the Advanced Emergency Medical Technician Program prior to graduating High School but must be a graduate prior to applying for certification and/or licensure in their home state. Some states require the potential student and/or educational institution to request a variance at the state level for a person who does not meet the minimum requirements.

One minimum requirement to apply for the Advanced Emergency Medical Technician (AEMT) course is a current State and/or National Registry of Emergency Medical Technicians (NREMT) certification/licensure. Impact EMS Training will accept a student into the AEMT course, contingent on his or her Criminal Background Check, and assist the student in getting his or her certification/license to active status while enrolled in the AEMT course.

The student will be required to complete the State and/or NREMT requirements to bring his or her certification/licensure to active status before being allowed to participate in EMS Academy Skills Week, Clinical Rotations, Field Internship, and the NREMT Psychomotor or Cognitive exams.

Impact EMS Training will provide an online Emergency Medical Technician (EMT) Refresher Course and offer the opportunity to complete the EMT Psychomotor Exam at our Training Center in Post Falls, ID, during a regular
scheduled EMS Academy Skills week, schedule is available on our website at impactems.com.

The student will be responsible for his or her own transportation, lodging, and meals.

The student should check with his or her home State for the lapsed certification/licensure requirements.

NREMT requirements for lapsed certification:

• Complete State and/or CAPCE-approved EMT Refresher Course
• Successfully pass a State administered Psychomotor Exam
• Successfully pass the NREMT Cognitive Exam
• Hold a current AHA Healthcare Provider BLS CPR Card or its equivalent

• In order to achieve the curriculum objectives, a student must be able to:
• Assist in lifting and carrying injured and/or ill persons to and from the ambulance.
• Engage in pushing and/or pulling to assist in extricating a patient pinned beneath or inside a vehicle and in vehicles with electrical hazards.
• Walk, stand, lift, carry, and balance in excess of 125 pounds without assistance (250 pounds with assistance) while lifting, pulling, pushing, and carrying a patient.
• Stoop, kneel, bend, crouch, or crawl on uneven terrain to gain access to a patient.
• Climb stairs, hillsides, and ladders to gain access to a patient.
• Communicate verbally in person, via telephone and radio equipment.
• Work in chaotic environments with loud noises and flashing lights.
• Perform patient assessments, implement treatment, and calculate weight and volume ratios under threatening time constraints.
• Work effectively in low light, confined spaces, extreme environmental
  conditions and other dangerous environments while remaining calm.
• Locate the scene of an emergency by reading maps and responding safely and
  quickly to the location as directed by the dispatcher while observing traffic
  ordinances.
• Perform fine motor movements to perform procedures within the students
• Scope of Practice while in stressful situations and under threatening time
  constraints,
• Perform major motor movements as required to operate the ambulance stretcher, long spine board, Kendrick’s Extrication Device, scoop stretcher, traction splint, long bone immobilization devices, etc.

This policy outlines the background check requirements and potential causes for denial of course enrollment due to prior criminal conviction.

Impact EMS Training has adopted a Criminal Conviction Policy for two primary purposes. The first purpose is to safeguard the public from individuals who, in practice as an EMS student, might pose a danger to the public. The second purpose is to protect the student from taking a course if they are not eligible to sit for the National Registry of EMT (NREMT) exams due to an existing conviction problem. As such, Impact EMS will work with individual students to identify if their prior convictions will place them in the position of not being eligible to test with the NREMT. Students who are not eligible to test with the NREMT will not be eligible to enroll in Impact EMS courses.

Impact EMS may deny an applicant eligibility to enroll in a course based on an applicant’s felony criminal convictions and all other criminal convictions (whether felony or misdemeanor) relating to crimes involving physical assault, use of a dangerous weapon, sexual abuse or assault, abuse of children, the elderly or infirm and crimes against property, including robbery, burglary and felony theft. All applicants must disclose any criminal conviction as required on the application.

This policy applies to an applicant’s plea of nolo contendere, a guilty plea or plea agreement, and a conviction after trial. Applicants are not required to disclose any criminal conviction that has been expunged from the public record or a deferred adjudication that did not result in the entry of a conviction judgment.

Failure to disclose a covered criminal conviction or withhold any material information regarding such conviction shall be an independent basis for denial of the application.

All students must sign an enrollment agreement when they pay for their tuition. This is a legal contract between you and the school. It contains important refund dates, so please read it carefully.

1. Students are expected to log into their online course a minimum of bi-weekly to complete the didactic component within the identified timeframe and attend all skills week sessions and clinical and field rotations as outlined in his or her program. If a student needs to leave a scheduled area early or report late, it is the student’s responsibility to obtain prior approval from the Lead Instructor for the classroom segment and the Clinical/Internship Coordinator for the clinical and internship segments.

• DIDACTIC: The student must complete all online didactic coursework prior to attending the Impact EMS Academy Skills Week session. Progress of the online course will be evaluated every 30 days.
• Students must attend at least 85% of the weekly virtual instructor-led sessions.
• Attendance for the program’s didactic (online) component is based on a student logging into his/her course a minimum of bi-weekly to complete the didactic component within the identified timeframe.
• SKILLS WEEK: In the event of illness, the student shall notify their instructor via email prior to their absence or commencement of the class. Additionally, students must notify the Impact EMS Training voice mail by calling 877-389-8040. The call should be made before class begins.
• Students must attend at least 95% of the scheduled class hours during the 40-hour skills week.
• CLINICAL: In the event of illness or injury, the student will email the Impact EMS Training Clinical Coordinator prior to their absence or tardiness. The Impact EMS Training Clinical Coordinator will reschedule the missed time as can be arranged. Assigned shifts missed for any reason must be completed before advancing to the Field Internship.
• A student must attend 100% of the scheduled hours.
• INTERNSHIP: In the event of illness or injury, the student will notify his or her preceptor by phone and the Impact EMS Training internship Coordinator by email prior to the beginning of the shift. Time missed for any reason must be completed prior to receiving a certificate of completion for the program.
• A student must attend 100% of the scheduled hours.
• CLINICAL/FIELD SCHEDULE CHANGES: Student rotation schedules will be changed only in the face of an emergency situation or in special circumstances. See Clinical or Field Manual.
• A student must complete his or her program within the time frame listed below:
• Emergency Medical Technician Program – The length of the program is based on 21 calendar weeks (six months), and the maximum time frame is 1.5 the normal program length is 31.5 calendar weeks (nine months).
• Advanced Emergency Medical Technician Program – The length of the program is based on 24 calendar weeks (six months), and the maximum time frame is 1.5 the normal program length 36 calendar weeks (nine months).
• ABSENTEEISM: The student must complete the self-directed online didactic coursework in its entirety before attending the Impact EMS Academy Skills Week, clinical rotations, and/or field internship rotations. It is recognized that there may be an occasion when a student may not be able to attend a class (e.g., illness, death in the family, etc.). However, students are responsible for all program material. Therefore, the following policy has been established:
• Excused Absence: Each student must attend 95% of skills week sessions and 100% of his or her clinical and internship shifts. The Lead Instructor or Clinical Coordinator will make the determination of whether or not an occurrence is excused. A doctor’s excuse may be requested. If a student misses more than 5% of the total skills week and any clinical or internship time, the Program Director, Lead Instructor, Clinical Coordinator, and Medical Director(s) will meet to review the student’s status, and they may be terminated from the program.
• Unexcused Absence: Unexcused absenteeism will not be tolerated. In the event of an unexcused absence, the student will have a conference with the Clinical Coordinator, Program Director, or Lead Instructor. If a second unexcused absence occurs, the student may be terminated from the program after meeting with the Clinical Coordinator, Program Director, Lead Instructor, and Medical Director(s).
• Tardiness: Unexcused Tardiness is not allowed. An occurrence of unexcused tardiness will result in a conference between the student and the Lead Instructor or Clinical Coordinator. Should subsequent occurrences of tardiness occur, other disciplinary action may be taken. A student may be terminated from the program should the student accumulate two (2) occurrences of unexcused tardiness. The Lead Instructor or Clinical Coordinator will make the determination of whether or not an occurrence is excused or unexcused. Tardiness is defined as being ten (10) or more minutes late for class. Unexcused Tardiness after thirty (30) minutes will be classified as an absence. The Lead Instructor will determine on a case-by-case basis if a student can take any exam in which the student is tardy by more than ten minutes.
• A student who is not meeting the attendance requirements will receive a Performance Improvement Plan. The purpose of the Performance Improvement Plan (PIP) is to define serious areas of concern, and gaps in your performance, reiterate Impact EMS Training expectations, and allow you the opportunity to demonstrate improvement and commitment.

Circumstances may arise that may make it difficult for you to continue or complete your course.

Reason(s) for a Leave could include but are not limited to the following:

• The birth of your child or placement of a child with you for adoption/foster care
• Your own serious health condition that makes you unable to continue your studies
• A serious health condition affecting your spouse, child or parent for which you need to provide care
• Personal leave
• Workplace injury
• Military leave
• Jury Duty
• Work-related leave

If you feel your circumstance will prevent your successful completion, we urge you to seek a leave from your class. Leaves allow you to take consecutive class days off without penalty for the absences. If you have missed no more than two (2) weeks, you may re-enter your program at its current point. You will need to complete all assignments to the point you should be on your schedule within the number of days of your leave (if your leave was four (4) days, you will have four (4) days to complete the assignments). If you have missed more than two (2) weeks, you must withdraw from the course and begin a new course. Refunds will follow the Refund Policy.

A Leave of Absence request must be submitted in writing (via email, fax, or personal delivery letter) to the business office prior to the requested leave.
Email – support@impactems.com
Fax – 877-389-8040
Mailing address – 209 Shady Pines Loop, Priest River, ID 83856

The Program Director and Course Coordinator will review and determine approval or denial of the requested leave in consultation with the lead instructor and Impact EMS Training leadership team.

If you are requesting a medical leave of absence, you will be required to submit your initial written request for a medical leave of absence along with supporting documentation from a physician that states you cannot continue as a student at EFT due to your medical circumstances.

Any paid tuition will be applied to a new course registration within one (1) year of your leave of absence. Refunds will be provided per the Refund Policy. Any tuition still outstanding at the time of the leave of absence must be paid in full, and Impact EMS reserves the right to pursue collection of any outstanding tuition and fees.

If you are on academic or administrative probation, you may only seek medical leave (physician documentation required). You may elect to restart a future course within one (1) year of an approved Leave of Absence. All necessary documentation will be required.

Impact EMS Training expects students and staff to behave in an appropriate and professional manner at all times while at EFT campuses, clinical sites, and internship sites. Impact EMS has a zero-tolerance policy for abusive, profane, threatening, confrontational, or aggressive conduct by any student.

By enrolling in any program at Impact EMS Training, the student agrees to behave according to the following standards:

• Professional communication with fellow students, Impact EMS instructors, and administration in a respectful manner at all times.
• Rude behavior will not be tolerated.
• Any threatening, demeaning, degrading, humiliating, or potentially harmful comments directed to anyone affiliated with Impact EMS or involved in any Impact EMS-sponsored program will not be allowed.
• Any behavior considered sexual harassment toward anyone affiliated with or involved in any Impact EMS-sponsored program will not be allowed.
• Any derogatory remarks regarding the race, sex, ethnicity, religious preference, sexual orientation, or disability of any person affiliated with EFT or while involved in any Impact EMS-sponsored program will not be allowed.
• Any inappropriate actions or horseplay while on the campus of Impact EMS or any affiliated site will not be allowed.
• Unauthorized removal of company property or equipment from Impact EMS campuses or its affiliates will result in disciplinary action up to and including expulsion from any current or future Impact EMS-sponsored programs.
• Any intentional damage to company property or equipment belonging to Impact EMS or its affiliates will result in disciplinary action up to and including expulsion from any current or future Impact EMS-sponsored programs.
• Inappropriate physical contact with any person affiliated with Impact EMS during class will result in immediate expulsion from any current or future Impact EMS-sponsored programs.
• Alcohol or drug misuse or the appearance of being “under the influence” of same while attending a course at an Impact EMS campus will result in immediate expulsion from any current or future Impact EMS-sponsored programs.
• Any criminal action or activity engaged in by the course participant will result in immediate expulsion from any current or future EFT sponsored programs.
• Smoking is only permitted in designated areas while on Impact EMS campuses.
• Weapons and/or firearms, including concealed weapons, will not be allowed on any Impact EMS campuses. Violation of this regulation will result in expulsion from any current or future sponsored programs.
• Professional appearance while attending an Impact EMS course offering is required.
• All course participants must maintain appropriate personal hygiene and grooming during Impact EMS-sponsored programs.
• Cell phones and/or PDAs are strictly prohibited in the classroom during the course unless approved by the instructor.
• Participants may request permission from the instructor to excuse themselves from the classroom in order to use their cell phone / PDA.
• Any picture-taking or video and/or audio recording within the classroom during the course is strictly prohibited without the expressed permission and consent of the instructor and must comply with all HIPAA and FERPA regulations.
• Visiting social media and other inappropriate websites while using a personal computer, laptop computer, and/or computer tablet in the classroom during a course is strictly prohibited without the expressed permission and consent of the instructor.

Deviation from any aforementioned Standards of Student Conduct may result in disciplinary action up to and including expulsion from any current or future Impact EMS Training programs.

Students may be terminated by the school for failure to abide by the attendance policy, disrupting class, academic dishonesty, gross misconduct, sexual harassment offense, or for representing the School in an unprofessional manner. Upon termination, the School will communicate with the student via certified mail the decision, an explanation, and the effective date. The School’s decision on termination is final.

This policy applies to all student experiences involving a certificate of completion (e.g., CAPCE F3 Distributed Learning courses, CAPCE F5 Virtual Instructor Led Training courses, Advanced Cardiac Life Support).
Written or other work that students submit must be a product of their own efforts and be consistent with appropriate standards of professional ethics.
A breakdown of behaviors that constitute academic dishonesty is presented below. The definitions and clarifications are meant to provide additional information and examples of these behaviors. They are not intended to be all-inclusive. Questions regarding this policy or requests for additional clarification can be directed to the Director of Operations.

Academic dishonesty includes:

• Cheating on Coursework and Examinations Definition: cheating is using or attempting to use materials, information, notes, study aids, or other assistance in any type of examination or evaluation which the instructor has not authorized.

Clarification:

• Students sharing his or her unique username and password so another individual can complete coursework and/or exams for a student.
• Students may not take examinations or evaluations in the place of other persons. Students may not allow other persons to take examinations or evaluations in their places.
• Students may not acquire unauthorized information about an examination or evaluation and may not use any such information improperly acquired by others.

1. During the EMS Academy Skills Week, Clinical Rotations, and Field Internship, appropriate attire must be worn, and the student must be clean, neat, and well-groomed at all times.
2. Hair, shoulder-length or longer, will be tied back during EMS Academy Skills Week, Clinical Rotations, and Field Internship.
3. Facial hair must be kept trimmed.
4. Fingernails must be kept short and clean. Subtle nail polish is permitted.
5. No jewelry except wedding rings, one pair of post earrings and a watch may be worn during the clinical and field internship rotations.
6. Tattoos and body art with wording or images that may be perceived as offensive (such as racial slurs, swear words, revealing body parts in a way that a reasonable person could perceive as inappropriate symbols of death) to patients, families or other persons must be covered during the EMS Academy Skills Week, clinical and field internships components.
7. Name badges provided by EFT are to be worn at ALL TIMES during the program’s Clinical Rotations and Field Internship components.
8. The ID must be worn above the waist, without attachments, and with the picture and name forward, immediately visible to patients, visitors, and other staff. Pins and awards must be attached to clothing or a lanyard, not the badge.
9. Students inappropriately dressed will be asked to return home and change clothes. If the individual site does not provide attire, use the following as a guide. EMS Academy Skills Week (EFT staff will determine acceptability)

• Casual pants
• Casual tops (no offensive words or pictures, no tank tops or sleeveless shirts)
• Appropriate footwear (a student must be prepared to work in field situations during a lab)

Clinical Attire (unless scrubs are required)

• Dark solid color pants (EMS style, no shorts or Capri style) EFT-approved t-shirts (with logo, Dark Blue)
• Dark appropriate footwear – no heels
• White lab coat (if required) must be worn with the name badge prominently displayed
• Must also meet any specific institutional requirements

Field Attire (may have site requirements)

• Dark solid color pants (EMS style, no shorts or Capri style)
• EFT-approved t-shirts (with logo, Dark Blue, or other approved uniform shirt as required by an employer)
• Dark appropriate footwear (no heals, preferably boots, but black shoes can be worn)
• Appropriate outer attire, as directed by weather conditions, may be worn with the approval of the field site coordinator.

Each course syllabus stipulates a minimum passing percentage grade. Passing scores for standardized courses, such as ACLS and PHTLS, are established by their national parent organizations. Students must maintain the minimum passing grade required to be considered for making academic progress. On-time completion of online components is also factored into course grading. Requirements are continuously monitored throughout the course.

In addition to the minimum passing grade requirement, the student must successfully complete the assigned clock hours for clinical and field internship rotations to be considered to be making satisfactory academic progress. The competencies identified in the course syllabi and Student Handbook must also be met prior to graduation. These requirements will be continuously monitored throughout the course.

1. The student’s clinical and field grade will be obtained as follows

• Completion of the required number of hours in all identified areas
• Completion of a minimum number of required skills at the competent level
• Completion of the minimum number of required patient contacts

     2. Failure to show competency in clinical and/or internship per evaluation will result in the student being required to complete additional clinical and/or field internship rotations.

      3. Affective Domain Professional Behavior is an evaluation that will be graded through the program’s didactic (and internship) portion. This is graded by Competent/Not yet Competent (C/NYC). If a student is graded NYC at any time, a performance improvement plan will be implemented. Failure to become competent in any area may lead to dismissal.

      4. Students must receive an average Shift Performance Rating of “3” or above on 80% of the Clinical/Field Internship Forms within each Clinical/Field area. An average rating of “3” or below during the last 80% of rotation within the Clinical and/or Field area will result in repeating that Clinical/Field area with remediation.

      5. Weighted grades are as follows:

• Quizzes – 15%
• Section Tests – 35%
• Course Final Exam – 10%
• Assignments – 15%
• Lab – 25%

Due to the design of the EMS programs, there is no opportunity to make up missed work. The didactic (online) component must be completed prior to attending the Impact EMS Academy Skills Week. The didactic (online) component is designed to allow the student to work at his or her own pace while completing the course within the maximum time frame allowed.

All students are required to make academic progress toward their educational goals. In order to ensure that students are both aware of their progress and are successfully completing their courses, students attending school during the “Warning” period are still deemed to be in Satisfactory Academic Progress. If the student has not met both the attendance and academic requirements at the end of the Warning Period, the student will be placed on probation.

If you fail to maintain at least an 80% course average on all coursework, you will be placed on academic probation. You will be required to have a counseling session with the Lead Instructor, Program Director, and/or Director of Operations to write an Educational Improvement Plan (PIP). While on academic probation, you must increase your class average to at least an 80% average, as outlined in your PIP. If you fail to increase your course average to at least 80% during the time period of the PIP, you will be withdrawn from your course. While on academic probation, you will continue all coursework; and participate in all related course activities and EMS Academy week.

You will be placed on administrative probation if you fail to meet clinical, field internship, financial, or other administrative requirements. You will be notified in writing (email) and placed on administrative probation starting the day following the notification. A counseling session will be scheduled with the Lead Instructor, Program Director, and/or Director of Operations to write an Educational Improvement Plan (PIP). Correction of the causative event will remove you from administrative probation while on administrative probation, you may not continue your course work, EMS Academy week, or participate in course-related activities. Absences accumulate while you are on administrative probation.

The student may submit a written appeal of his/her dismissal within five calendar days of receipt of the dismissal notice. The appeal must be accompanied by documentation of the mitigating circumstances that have prevented the student from attaining satisfactory academic progress and evidence that changes have occurred to allow the student to meet satisfactory academic progress standards. Only extraordinary circumstances will be considered, such as death or severe illness in the immediate family. Before an appeal may be granted, a written academic plan must be provided to the student, clearly identifying a viable plan for the student to complete the program within the maximum timeframe allowed.

The Program Director will assess all appeals and determine whether the student may be permitted to continue in school on a warning status, despite not meeting the satisfactory progress requirements. The student will be sent the written decision (email) within ten days of the Institute’s receipt of the appeal. The decision of the Program Director is final.

Students reinstated upon appeal are on probationary status for the next evaluation period, during which time they must meet the terms and conditions set out in the Program Director’s letter granting the appeal. The student’s academic status will be reviewed at the end of the evaluation period and at the end of every evaluation period thereafter. The student may continue on probation as long as he or she meets the terms of the academic plan approved when the student’s appeal was granted until satisfactory academic progress status is regained.

This policy establishes a fair and equitable process for the resolution of a student complaint who has been dismissed for non-academic reasons.

PROCEDURE:

1. A student wishing to file a written complaint (email is acceptable) or
   grievance should present the written complaint or grievance to the Program Director within five (5) business days from the date of the occurrence that initiated this action.
2. The Program Director has five business days in which to respond in writing (email is acceptable) to the complaint or grievance. The Program Director may discuss the complaint or grievance with the Lead Instructor, Clinical Coordinator, and the Medical Director to make the determination on the status of the student’s complaint or grievance.
3. If the student is not satisfied with the Program Director’s decision, the student may file a final complaint or grievance in writing (email is acceptable) within five (5) business days of the response to the Director of Operations. This final appeal must be made must be made within five (5) business days of the response from the initial appeal to the Program Director.
4. The Director of Operations will respond in writing within ten (10) business days. The decision of the Director of Operations is final and binding on all parties involved.

For programs with clinical and/or field internship requirements, students must attend 100% of the required shifts. The School monitors attendance weekly. At the end of each shift, students must complete the required documentation in FisDap and submit all completed evaluations from the assigned preceptor. Students are expected to be punctual, dressed appropriately, and represent themselves and the School in the highest manner. The school directly supervises the clinical and field internship shifts via the clinical/field internship coordinator. Please see the Clinical and/or Field Internship Manuals for a complete description of the required activities.

Students enrolled in the Emergency Medical Technician (EMT) or the Advanced Emergency Medical Technician (AEMT) programs are required to complete all of the requirements for program completion to be considered a graduate by the last day of class that will be listed on your schedule and in your Enrollment Agreement (Projected Date of Graduation).

Once you have successfully completed the program, Impact EMS Training will provide you with a certificate of completion and an official course transcript.

If you fail to meet all course requirements by the course completion date, you will be terminated from the course. See individual course descriptions for course completion requirements.

The transferability of credits earned at Impact EMS Training is at the complete discretion of the institution to which you may seek to transfer. Acceptance of the certificate you earn in the EFT EMS Education Programs is also at the complete discretion of the institution to which you may seek to transfer. If the certificate you earn at this institution is not accepted at the institution to which you seek to transfer, you may be required to repeat some or all of your coursework there. For this reason, you should make certain that your attendance at this institution will meet your educational goals. This may include contacting an institution to which you may seek to transfer after attending the Impact EMS Education Programs to determine if your certificate will transfer.

To withdraw from a course, a student should notify EMT & Fire Training, Inc. in writing (email is acceptable), signifying their intentions to withdraw. A student may withdraw from a course. Refund of tuition and/or fees is calculated on the last date of recorded attendance.

1. The student wishing to withdraw from a course should notify EMT & Fire Training, Inc. at courses@emtfiretraining.com.
2. A student who finds it necessary to withdraw or who is requested to withdraw shall have an exit conference with the Program Director and Director of Operations before leaving.
3. Students who are requested to withdraw from the program are not eligible for readmission.
4. Students who have withdrawn for acceptable personal reasons may reapply for admission into a subsequent course with the approval of the Director of Operations. Readmission may be at the appropriate time in the curriculum, as decided by the Program Director, Director of Operations, and Medical Director.
5. Impact EMS Training reserves the right to request the withdrawal of any student who conducts academic achievement, clinical work, or field internship work that is not satisfactory or in compliance with the policies contained in this manual.
6. Students dismissed from the class due to poor academic achievement may be allowed to enroll in a subsequent course. This will be at the discretion of the Program Director and Director of Operation and class space availability. The tuition for subsequent classes will be the current tuition for that class and is subject to change.

Application fees for the Emergency Medical Responder (EMR), Emergency Medical Technician (EMT), and Advanced Emergency Medical Technician (AEMT) are $200.00 (nonrefundable).

Payment in full on or before the first day of class: tuition and fees are the same for in-state and out-of-state students. Acceptable payment methods for students paying tuition and fees in full on or before the first day of class include Cash, Check, Major credit cards, PayPal, eCheck, and money orders. Students should review the program’s tuition in the course catalog, at the Impact EMS Training website at www.impactems.com, or ask the Admissions Administrator for a list of tuition and fees.

Payment Plans:

• EMT & Fire Training, Inc. currently offers payment plans for the Emergency Medical Technician (EMT) and Advanced Emergency Medical Technician (AEMT) programs through TFC Tuition Financing. For plan terms, see “Payment Plans Policy.” The payment plan must be paid in full prior to attending Impact EMS Academy Skills Week. A credit check is not done on potential students wanting to utilize the payment plan. Delinquent accounts may result in suspension or termination from the program and may be submitted for collection with collection agencies.

Student Loans:

• Currently, this school does not offer any student loans. If a student obtains a loan to pay for an educational program, the student will be responsible for repaying the full amount of the loan plus interest.

Financial Aid:

• EMT & Fire Training, Inc. does not offer Federal Student Financial Aid.

Permanent files are kept for all students. Students may access their grades at any time in the student portal. Certificates can be replaced if lost. A student can access transcripts and certificates of completion anytime after graduation through our LMS.

The Family Educational Rights and Privacy Act (FERPA) (20U.S.C. § 1232gFor the; 34 CFR Part 99) is a Federal law that protects the privacy of student records. The law applies to all schools that receive funds under an applicable U.S. Department of Education program. FERPA gives parents certain rights with respect to their children’s education records. These rights transfer to the student when he or she reaches 18 years of age.

Parents or eligible students have the right to inspect and review the student’s education records maintained by the School. Schools are not required to provide copies of the records unless, for reasons such as great distance, it is impossible for parents or eligible students to review the records. Schools may charge a fee for copies. Parents or eligible students have the right to request that the School correct records that they believe to be inaccurate or misleading. If the School decides not to amend the record, the parent or eligible student then has the right to a formal hearing. After the hearing, if the School still decides not to amend the record, the parent or eligible student has the right to place a statement with the record setting forth his or her view about the contested information.

Generally, schools must have the student’s written permission to release any information from a student’s education record. The Family Educational Rights and Privacy Act (FERPA) allows schools to disclose those records, without consent, to the following parties or under the following conditions (34 CFR § 99.31):

• School officials with legitimate educational interests;
• Other schools to which a student is transferring;
• Specified officials for audit or evaluation purposes;
• Appropriate parties in connection with financial aid to a student;
• Organizations conducting certain studies for or on behalf of the school;
• Accrediting organizations;
• To comply with a judicial order or lawfully issued subpoena;
• Appropriate officials in cases of health and safety emergencies; and State and local authorities, within a juvenile justice system, pursuant to specific law.

Impact EMS Training does not disclose directory information on any student. Students, who have any questions or concerns or would like to review your School records, please submit an official request.

EMT & Fire Training, Inc. maintains student records for a five-year period. Students may access his or her transcripts and certificate of completion available any time after graduation. If a transcript or certificate of completion is lost, it can be replaced upon payment of a $3.50 fee.

Idaho Administrative Code IDAPA 16.01.05 – EMS – Education, Instructor, & Examination Requirements.

108.03 Records Retention. All documentation related to a course or program must be retained for a minimum of five (5) years in a retrievable format.

The refund policy, in effect, requires the calculation to be performed on the requirements of the Accrediting Council for Continuing Education & Training (ACCET), and the calculation method more beneficial to the student will be used.

1. The school will retain an established registration/application fee of $200 if the applicant cancels past the fifth business day after submitting the application. A registration/application fee is any fee the school charges to process student applications and establish a student record system.
2. If a student cancels his or her enrollment before the start of the training program, the school shall refund the student all the money the student has paid, minus 10% of the tuition agreed upon in the enrollment agreement or $200, whichever is less.
3. If an applicant is not accepted for enrollment by the school, a full refund of all monies paid will be made to the applicant, less a registration of $200.
4. If a student withdraws or is expelled by the school after the start of the training program and before the completion of more than 50% of the program, the institution shall refund to the student a pro rata amount of the tuition agreed upon in the enrollment agreement, minus 10% of the tuition agreed upon in the enrollment agreement or $200, whichever is less.
5. If a student withdraws or is expelled by the school after completing more than 50% of the training program, the school is not required to refund the student any money and may charge the student the entire cost of the tuition agreed upon in the enrollment agreement.
6. Money paid for book and lab fees, due at the registration time, is not part of the tuition fee. If a student has started his or her training program, then books and online resources are not refundable. Lab fees are refundable until the student has begun the Lab Course.
7. If the school terminates the training program agreed upon in the enrollment agreement, the school shall refund to the student all the money the student has paid.
8. If a refund is owed, the school shall pay the refund to the person or entity who paid the tuition within 15 calendar days after (a) the date of cancellation by a student of his or her enrollment; (b) the date of termination by the school of the enrollment of a student; (c) last date of an authorized leave of absence if a student fails to return after the period of authorized absence; or (d) last day of attendance of a student, whichever is applicable.
9. A student’s attendance period must be measured from the first day of instruction as set forth in the enrollment agreement through the student’s last day of attendance, regardless of absences. The period of time for a training program is the period set forth in the enrollment agreement.

1. If an applicant never attends class (no-show) or cancels the contract prior to the class start date, all refunds will be made within thirty (30) calendar days of the first scheduled day of class or the date of cancellation, whichever is earlier.
2. For an enrolled student, the refund date will be calculated using the last date of attendance (LDA) and be paid within thirty (30) calendar days from the documented date of determination (DOD). The determination date is when the student gives written or verbal notice of withdrawal to the school or the date the school terminates the student by applying the school’s attendance, conduct, or Satisfactory Academic Progress policy.